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Chicago O`Hare Airport (ORD) Services & Amenities


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 Other Items of Interest at Chicago O`Hare Airport


Services at Chicago O`Hare Airport include:


  • AIR Chicago radio station - listen on iHeartRadio or Clear Channel (more information
  • Yoga Room (6am-10pm) - T3 Mezzanine Level Rotunda, next to O'Hare Urban Garden - NEW
  • Terminal Getaway Spa - T1 near Gate B14, T3 near Gate H1 - NEW
  • Hydration stations (water fountains designed for easy refilling of reusable bottles) - past security
  • Duty-free store - International Terminal 5, past security
  • TSA pre-check
  • USO Lounge - T-2 Mezzanine Level, before the security checkpoint
  • Medical clinic
  • Traveller's Assistance, virtual concierge, volunteer ambassadors
  • Interfaith chapel
  • Terminal Tunes let you search for music that you heard in the airport - more information

 

And, yes, there are goats. If you wondered if you were seeing things, a herd of goats, under the watchful eye of a shepherd, graze the airport's property, keeping vegetation under control.




 Disabled Facilities at the ORD Chicago O`Hare Airport


The ORD Chicago O`Hare International Airport has good facilities for disabled travellers at the airport.

 

Arriving at the Airport:


  • The elevated parking structure (Lot A), adjacent outdoor lots (Lots B and C), the parking lot serving the International Terminal (Lot D), and Economy Lots E and F have 250 accessible parking spaces.
  • All outside sidewalks have sloping curb cuts for easy wheelchair access.


In the Terminals:


  • Throughout the airport, restrooms, elevators, signage, telephones, restaurants, drinking fountains, and diaper changing facilities are in compliance with the Americans with Disabilities Act.
  • Wheelchair assistance is available from your airline. Please contact your airline in advance to make arrangements.
  • All points on the Airport Transit System (ATS) are fully accessible. Elevators are available at all stops.
  • Animal relief areas are for service animals are located on the lower levels of Terminals 1 and 5.
  • Elevators in all terminals provide access to all passenger levels of the airport complex, and feature Braille and raised numerals.
  • All entrances to restaurants located in the airport are accessible.
  • Restrooms located throughout the Airport have wheelchair accessible facilities. In addition, there are family and companion restroom facilities.
  • Hook-ups for operator-assisted Teletypewriters (TTY) are located on the lower level of Terminals 1, 2, and 3 and on the upper level of Terminal 5. They are available 24 hours a day.


Leaving the Airport:

  • Stations for the CTA Blue Line train between downtown Chicago and the ORD Chicago O`Hare International Airport are equipped with elevators to take passengers with mobility impairments to and from the platform.
  • Alamo, Avis, Budget, Dollar, Hertz and National rental car agencies provide hand-controlled vehicles for persons with mobility impairments (agencies request 2-3 days notification prior to renting a car with adaptive equipment).
  • For wheelchair accessible taxis, see cab starters in the cab stand outside baggage claim areas of all terminals.

 

 

Remember to inform your airline of your requirements well in advance of your scheduled departure (most airlines suggest 48 hours). It is always advisable for disabled travellers to inquire about any special requirements prior to arriving at ORD Chicago O`Hare International Airport.





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Last Updated: 14 Jul 2023