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Washington Dulles Airport (IAD) Services & Amenities


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 Other Items of Interest at Washington Dulles Airport


Above the B-Gates AeroTrain Station hangs the Daedalus 87, the first human powered aircraft. The aircraft spans 112 feet and is named for the mythological inventor of aviation. It was built by students, faculty and graduates of the Massachusetts Institute of Technology (MIT). The exhibit offers several views of the aircraft as passengers ride the escalators and elevators around it. To locate the exhibit, check out Gallery Walk Map.



The Gateway Gallery is located in the connector walkway between the AeroTrain C-Gates station and the C Concourse. The gallery provides an opportunity for local photography associations to showcase the works of their member photographers. Forty-eight images are displayed in backlit frames. To locate the gallery exhibits, check out Gallery Walk Map.



The airport also offers:

  • 10 minute manicures: Concourse D (D13)
  • Massage bar: Concourse B (B71)
  • Shoeshine: Main Terminal (pre-security and baggage level), Concourse C (Aerostation)
  • Charging stations in gate areas for electronic devices
  • United Service Organizations (USO) lounge
  • Travelers Aid
  • Interfaith Chapel open 24x7 across from Gate A28
  • Smithsonian Museum Store
  • Borders Books Stores: Concourse B (Aerostation), Concourse C (c18), Concourse D (D14)
  • Duty Free


 

The Dulles main terminal is a well-known landmark designed by Eero Saarinen.

 

*NEW* IAD Washington Dulles International Airport now offers eight parking spaces equipped with charging stations for electric cars. See Long Term Parking for details.




 Disabled Facilities at the IAD Washington Dulles Airport


IAD Washington Dulles International Airport offers comprehensive assistance for disabled passengers.


Arrival at the Airport


IAD Washington Dulles International Airport's parking facilities are accessible for persons with special needs. Specially designated parking spaces are available for the disabled in vehicles displaying a government-issued plate or placard for use by the disabled. In the Hourly and Daily lots, these spaces are located on the closest possible path to the Main Terminal or to ground shuttle transportation. In the Economy lots, spaces are located adjacent to shuttle bus shelters.


All airport shuttle buses are equipped with wheelchair lifts.


At the Terminal


Accessible facilities at the terminal include:

  • Wheelchairs can be arranged at all terminals through your airline or with any Skycap at the Airport.
  • Public Address and information Systems:At the A, B and T Gates, a Visual Paging System is used in addition to the Audible Public Address system to broadcast airport information to the general public. At the A Gates, visual pagers are prominently located in all waiting areas. At the B Gates, they are located in the shuttle docks and at the telephone banks. At the T Gates, visual pagers are located above the telephone banks. At the A and B Gates, within each airline waiting area, visual announcements of boarding information and procedures appear on monitors so that all passengers are able to participate equally in the boarding process. Flight Information Display System (FIDS) boards are placed throughout all terminal.
  • One phone in most telephone banks is wheelchair accessible and is equipped with a shelf and outlet to accommodate a patron's portable text telephone.
  • Wheelchair accessible TDD (Telecommunication Device for the Deaf) phones can be found throughout all terminals. Most telephones are equipped with volume control.
  • Restrooms are fully accessible with toilet stalls for individuals with disabilities.
  • Elevators are equipped with raised Braille buttons and are accessible to wheelchair-bound patrons. In some elevators, an electronic voice announces arrival at each floor.
  • Accessible security checkpoints.
  • Designated Animal (Pet) Relief Areas for service animals that accompany passengers.


Remember to inform your airline of your requirements well in advance of your scheduled departure (most airlines suggest 48 hours). It is always advisable for disabled travellers to inquire about any special requirements prior to arriving at IAD Washington Dulles International Airport.





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Last Updated: 12 Apr 2023